Customers of Comcast XFINITY Internet cable modem who have received the notification or letter from the company about the replacement of the present cable modem for free can use this guide to find out what they have to do to avail the offer. All you need is the Comcast account number that is mentioned on the notice. You also need to provide the email address, phone number and follow their steps so they can quickly make use of the modem.
Upgrade and Replace the Comcast XFINITY Internet Cable Modem
The cable modem by Comcast is a necessary item for those who want to use the XFINITY internet service. If you have the old modem then you will not be able to use the high-speed internet and access its many benefits. You have to upgrade the device to enjoy all the services at no extra charge. The application procedure is very simple and does not take much of your time. All that you have to do is follow the steps given here.
- Open up this link comcast.com/deviceupgrade and read the instructions given on the page.
- Input the personal details they have asked for including your account number, name, postal address, email address, and phone number.
- Click the “Submit” button to upgrade the application and the new Comcast XFINITY Internet Cable Modem will arrive in a 4-6 weeks. You can also apply on the phone and then you will only be charged processing fee.
When the Comcast XFINITY Internet Cable Modem arrives you can install it yourself by using the self-installation kit and guide that comes with it. You can also ask a Comcast employee to come and install it for you.
When the installation is complete you can return the old modem in the next 30 days or you will be charged a fee for it.